PRIVACY NOTICE
Last updated June 10, 2026
This Privacy Notice for Tropical Year LLC ("we," "
us
," or "our"
), describes how and why we might access, collect, store, use, and/or share ("process") your
personal information when you use our services ("Services"),
including when you:
-
Engage with us in other related ways, including any marketing or events
Questions or concerns?Reading this Privacy Notice will help you
understand your privacy rights and choices. We are responsible for making decisions
about how your personal information is processed. If you do not agree with our policies
and practices, please do not use our Services.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more
details about any of these topics by clicking the link following each key point or
by using our
table of contentsbelow to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate
our Services, we may process personal information depending on how you interact with us and
the Services, the choices you make, and the products and features you use. Learn more about
personal information you disclose to us.
Do we process any sensitive personal information?Some of the
information may be considered "special" or
"sensitive" in certain jurisdictions, for example
your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.
Do we collect any information from third parties?We may collect information from public databases,
marketing partners, social media platforms, and other outside sources. Learn more about
information collected from other sources.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud prevention,
and to comply with law. We may also process your information for other purposes with your
consent. We process your information only when we have a valid legal reason to do so. Learn
more about
how we process your information.
How do we keep your information safe? We have adequate organizational and technical processes
and procedures in place to protect your personal information. However, no electronic transmission
over the internet or information storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be
able to defeat our security and improperly collect, access, steal, or modify your information.
Learn more about
how we keep your information safe.
What are your rights? Depending on where you are located geographically,
the applicable privacy law may mean you have certain rights regarding your personal information.
Learn more about
your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights
is by submitting adata subject access request, or by contacting us. We will consider and act upon
any request in accordance with applicable data protection laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:
We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you
express an interest in obtaining information about us or our products and Services,
when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect
depends on the context of your interactions with us and the Services, the choices you make,
and the products and features you use. The personal information we collect may include the
following:
Sensitive Information.We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate,
and you must notify us of any changes to such personal information.
Information automatically collected
In Short:
Some information — such as your Internet Protocol (IP) address and/or browser
and device characteristics — is collected automatically when you visit our
Services.
We automatically collect certain information when you visit, use, or navigate the
Services. This information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as your IP
address, browser and device characteristics, operating system, language preferences,
referring URLs, device name, country, location, information about how and when you use
our Services, and other technical information. This information is primarily needed to
maintain the security and operation of our Services, and for our internal analytics and
reporting purposes.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage,
and performance information our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you interact with us, this
log data may include your IP address, device information, browser type, and settings and
information about your activity in the Services(such as the date/time stamps associated with your usage, pages and files
viewed, searches, and other actions you take such as which features you use), device
event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware
settings).
- Device Data. We collect device data such as information about your computer, phone,
tablet, or other device you use to access the Services. Depending on the device used, this
device data may include information such as your IP address (or proxy server), device and
application identification numbers, location, browser type, hardware model, Internet service
provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device's
location, which can be either precise or imprecise. How much information we collect depends
on the type and settings of the device you use to access the Services. For example, we
may use GPS and other technologies to collect geolocation data that tells us your current
location (based on your IP address). You can opt out of allowing us to collect this information
either by refusing access to the information or by disabling your Location setting on your
device. However, if you choose to opt out, you may not be able to use certain aspects of
the Services.
- Visitor Identification.
We use a visitor identification service (Authentic CRM) that may match
information about your visit—including your IP address and device data—to
third-party professional databases to identify the company or individual
visiting our site. This helps us understand who is interested in our services
so we can follow up appropriately. This service does not place cookies, but it
does process your IP address as part of its identification process. The data
matched through this service may include your name, employer, job title, and
professional contact information as it exists in publicly available B2B
datasets. We use this information solely for business development purposes and
do not sell it to third parties.
Information collected from other sources
In Short:
We may collect limited data from public databases, marketing partners, and other outside sources.
In order to enhance our ability to provide relevant marketing, offers, and services to
you and update our records, we may obtain information about you from other sources, such
as public databases, joint marketing partners, affiliate programs, data providers,and from other third parties. This information includes mailing addresses, job
titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP)
addresses, social media profiles, social media URLs, and custom profiles, for purposes of
targeted advertising and event promotion.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short:
We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you
interact with our Services, including:
- To respond to user inquiries/offer support to users.We may process
your information to respond to your inquiries and solve any potential issues you might
have with the requested service.
- To send you marketing and promotional communications.We may process the
personal information you send to us for our marketing purposes, if this is in accordance
with your marketing preferences. You can opt out of our marketing emails at any time.
For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
- To deliver targeted advertising to you.We may process your
information to develop and display personalized content and advertising tailored to your interests, location, and more. For more information see our Cookie Notice:
https://tropicalyear.studio/legal/cookie-policy
.
- To identify usage trends. We may process information about how you use our
Services to better understand how they are being used so we can improve them.
-
To determine the effectiveness of our marketing and promotional campaigns.
We may process your information to better understand how to provide marketing and
promotional campaigns that are most relevant to you.
- Business Development Outreach
.
To identify prospective business clients who visit our site and conduct outreach
regarding our services, using visitor identification technology that matches IP
address and device data to third-party professional databases.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short:
We may share information in specific situations described in this section and/or with
the following third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share
your data with third-party vendors, service providers, contractors, or agents ("third parties") who
perform services for us or on our behalf and require access to such information to do that
work. We have contracts in place with our third
parties, which are designed to help safeguard your personal information. This means that
they cannot do anything with your personal information unless we have instructed them to
do it. They will also not share your personal information with any organization apart from us. They also commit
to pr
otect the data they hold on our behalf and to retain it for the period we instruct.
The third parties we may share personal information
with are as follows:
- Communicate and Chat with Users
Hotjar
Typekit
-
Functionality and Infrastructure Optimization
Netlify
and Termly.io
Facebook Remarketing
and Facebook Custom Audience
- Social Media Sharing and Advertising
Facebook advertising
- User Commenting and Forums
Google Tag Manager
Google Analytics
Authentic CRM
We also may need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection
with, or during negotiations of, any merger, sale of company assets, financing, or acquisition
of all or a portion of our business to another company.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short:
We may use cookies and other tracking technologies to collect and store your
information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to
gather information when you interact with our Services. Some online tracking
technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site
functions.
We also permit third parties and service providers to use online tracking technologies
on our Services for analytics and advertising, including to help manage and display
advertisements, to tailor advertisements to your interests, or to send abandoned
shopping cart reminders (depending on your communication preferences). The third parties
and service providers use their technology to provide advertising about products and
services tailored to your interests which may appear either on our Services or on other
websites.
To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes targeted
advertising, as defined under the applicable laws) under applicable US state laws, you can
opt out of these online tracking technologies by submitting a request as described below under
section
"
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
"
Google Analytics
We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit
https://tools.google.com/dlpage/gaoptout
.
For more information on the privacy practices of Google,
please visit the
Google Privacy & Terms page
.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:
We keep your information for as long as necessary to fulfill the purposes outlined in this
Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the
purposes set out in this Privacy Notice, unless a longer retention period is required or
permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information,
we will either delete or anonymize such information, or, if this is not possible (for example, because your personal
information has been stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short:
We aim to protect your personal information through a system of organizational and technical security
measures.
We have implemented appropriate and reasonable technical and organizational security measures designed
to protect the security of any personal information we process. However, despite our safeguards
and efforts to secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so we cannot promise
or guarantee that hackers, cybercriminals, or other unauthorized third parties will not
be able to defeat our security and improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal information, transmission of personal
information to and from our Services is at your own risk. You should only access the Services
within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short:
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years
of age, nor do we knowingly sell such personal
information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor
dependent’s use of the Services. If we learn that personal information from users less
than 18 years of age has been collected, we will deactivate
the account and take reasonable measures to promptly delete such data from our records.
If you become aware of any data we may have collected from children under age 18, please contact us at
info@tropicalyear.co
.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:You may review, change, or terminate your account at any time, depending on
your country, province, or state of residence.
Withdrawing your consent: If we are relying on your consent
to process your personal information, which may
be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw
your consent at any time by contacting us by using the contact details provided in
the section
"
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
"
below.
However, please note that this will not affect the lawfulness of the processing
before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance
on lawful processing grounds other than consent.
Opting out of marketing and promotional communications:You can unsubscribe from our marketing and promotional
communications at any time by clicking on the unsubscribe
link in the emails that we send, or by contacting us using the details provided
in the section "
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
"
below. You will then be removed from the marketing lists. However, we may still communicate
with you — for example, to send you service-related messages that are necessary for
the administration and use of your account, to respond to service requests, or for
other non-marketing purposes.
Cookies and similar technologies: Most Web browsers are set
to accept cookies by default. If you prefer, you can usually choose to set your browser
to remove cookies and to reject cookies. If you choose to remove cookies or reject
cookies, this could affect certain features or services of our Services. For further information, please see our Cookie Notice:
https://tropicalyear.studio/legal/cookie-policy
.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference
not to have data about your online browsing activities monitored and
collected. At this stage, no uniform technology standard for recognizing and implementing
DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any
other mechanism that automatically communicates your choice not to be tracked
online. If a standard for online tracking is adopted that we must follow in
the future, we will inform you about that practice in a revised version of
this Privacy Notice.
California law requires us to let you know how we respond to web browser DNT
signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not
respond to them at this time.
Global Privacy Control:
We recognize and honor Global Privacy Control (GPC) signals. If you use a
browser or extension that supports GPC, we will treat this as a valid request to
opt out of the sale or sharing of your personal information for targeted
advertising purposes under applicable state privacy laws, including the
California Consumer Privacy Act (CCPA). When we detect a GPC signal from your
browser, we will automatically apply your opt-out preference without requiring
you to take any additional action. For more information about GPC and how to
enable it, visit
globalprivacycontrol.org.
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short:
If you are a resident of California, Colorado,
Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota,
Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee,
Texas, Utah, or Virginia, you may have the
right to request access to and receive details about the personal
information we maintain about you and how we have processed it, correct
inaccuracies, get a copy of, or delete your personal information. You may
also have the right to withdraw your consent to our processing of your
personal information. These rights may be limited in some circumstances by
applicable law. More information is provided below.
Categories of Personal Information We Collect
The table below shows the categories of personal information we have collected
in the past twelve (12) months. The table includes illustrative examples of
each category and does not reflect the personal information we collect from
you. For a comprehensive inventory of all personal information we process,
please refer to the section "WHAT INFORMATION DO WE COLLECT?"
| Category | Examples | Collected |
|---|
A. Identifiers |
Contact details, such as real name, alias, postal address, telephone
or mobile contact number, unique personal identifier, online
identifier, Internet Protocol address, email address, and account name
|
YES |
B. Personal information as defined in the California Customer Records
statute
|
Name, contact information, education, employment, employment history,
and financial information
|
YES
|
C.
Protected classification characteristics under state or federal law
|
Gender, age, date of birth, race and ethnicity, national origin, marital
status, and other demographic data
|
NO
|
D.
Commercial information
|
Transaction information, purchase history, financial details, and
payment information
|
NO
|
E.
Biometric information
| Fingerprints and voiceprints |
NO
|
F. Internet
or other similar network activity
|
Browsing history, search history, online behavior, interest data,
and interactions with our and other websites, applications, systems, and
advertisements
|
YES |
G. Geolocation
data
| Device location |
YES |
H. Audio,
electronic, sensory, or similar information
|
Images and audio, video or call recordings created in connection with our business
activities
|
NO
|
I. Professional or
employment-related information
|
Business contact details in order to provide you our Services at a business level or
job title, work history, and professional qualifications if you apply for a job with
us
|
YES
|
J. Education
Information
| Student records and directory information |
NO
|
K. Inferences drawn
from collected personal information
|
Inferences drawn from any of the collected personal information listed above to
create a profile or summary about, for example, an individual’s preferences and
characteristics
|
NO |
| L. Sensitive personal
Information
| |
NO
|
We may also collect other personal information outside of these categories through
instances where you interact with us in person, online, or by phone or mail in the context
of:
-
Receiving help through our customer support channels;
-
Participation in customer surveys or contests; and
-
Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the collected personal information as needed to provide the Services
or for:
-
Category A -
As long as necessary for business development purposes, or until the individual requests
deletion.
-
Category B -
As long as necessary for business development purposes, or until the individual requests
deletion.
-
Category F -
As long as necessary for analytics and advertising optimization purposes, or until the
individual requests deletion.
-
Category G -
As long as necessary for analytics and advertising optimization purposes, or until the
individual requests deletion.
-
Category I -
As long as necessary for business development purposes, or until the individual requests
deletion.
We collect and share your personal information through:
-
Targeting cookies/Marketing cookies
- Visitor identification pixel
Will your information be shared with anyone else?
We may use your personal information for our own business purposes, such as for
undertaking internal research for technological development and demonstration. This is
not considered to be "selling" of your personal information.
We have not sold or shared any personal information to third parties for a business or
commercial purpose in the preceding twelve (12) months.
We have disclosed the following categories of personal information to third parties
for a business or commercial purpose in the preceding twelve (12) months:
Your Rights
You have rights under certain US state data protection laws. However, these rights are not
absolute, and in certain cases, we may decline your request as permitted by law. These
rights include:
- Right to know whether or not we are processing your personal data
- Right to accessyour personal data
- Right to correctinaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copyof the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for
targeted advertising (or sharing as defined under California’s
privacy law), the sale of personal data, or
profiling in furtherance of decisions that produce legal or similarly significant effects
("profiling")
Depending upon the state where you live, you may also have the following rights:
-
Right to access the categories of personal data being processed (as permitted by
applicable law, including the privacy law in Minnesota)
-
Right to obtain a list of the categories of third parties to which we have disclosed
personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland)
-
Right to obtain a list of specific third parties to which we have disclosed personal data
(as permitted by applicable law, including the privacy law in Minnesota and Oregon)
-
Right to obtain a list of third parties to which we have sold personal data (as permitted by
applicable law, including the privacy law in Connecticut)
-
Right to review, understand, question, and depending on where you live, correct how
personal data has been profiled (as permitted by applicable law, including the privacy law
in Connecticut and Minnesota)
-
Right to limit use and disclosure of sensitive personal data (as permitted by applicable
law, including the privacy law in California)
-
Right to opt out of the collection of sensitive data and personal data collected through
the operation of a voice or facial recognition feature (as permitted by applicable law,
including the privacy law in Florida)
or by referring to the contact details at the bottom of this document.
We will honor
your opt-out preferences if you enact the
Global Privacy Control(GPC) opt-out signal on your browser.
Under certain US state data protection laws, you can designate an authorized agent to make a request on your
behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance
with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the
same person about whom we have the information in our system. We will only use personal
information provided in your request to verify your identity or authority to make the
request. However, if we cannot verify your identity from the information already
maintained by us, we may request that you provide additional information for the purposes
of verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before
processing your request and the agent will need to provide a written and signed permission
from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your
request, you may appeal our decision by emailing us at __________. We will inform you in writing of any action taken or not taken in response to the
appeal, including a written explanation of the reasons for the decisions. If your appeal
is denied, you may submit a complaint to your state attorney general.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users
who are California residents to request and obtain from us, once a year and free of charge, information
about categories of personal information (if any) we disclosed to third parties for direct marketing
purposes and the names and addresses of all third parties with which we shared personal information
in the immediately preceding calendar year. If you are a California resident and would like to
make such a request, please submit your request in writing to us by using the contact details
provided in the section "
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
"
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short:Yes, we will update this notice as necessary to stay
compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be
indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy
Notice, we may notify you either by prominently posting a notice of such changes or by directly
sending you a notification. We encourage you to review this Privacy Notice frequently to
be informed of how we are protecting your information.
Tropical Year LLC
405 W Superior St, Suite 700
Chicago,
IL
60654
United States
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?
Based on the applicable laws of your
country or state of residence in the US, you may
have the right to request access to the personal information we collect
from you, details about how we have processed it, correct inaccuracies,
or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal
information. These rights may be limited in some circumstances by
applicable law. To request to review, update, or delete your personal
information, please fill out and
submit a
data subject access request
.